Panasonic KX-TVS50 Installation Manual page 216

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
Operator's Parameters - Day Mode - Operator 2
Operator-seeking calls are received at Operator 2 when Operator 1 is busy or does not answer
and Operator 1's parameters are set as follows.
• Busy Coverage Mode - No Answer Coverage
• No Answer Coverage Mode - Next Operator
To select Operator Parameters - Day Mode - Operator 2, follow the menu path as
shown:
System Administration Top Menu - 1 - 4 - 1 - 2 - 1 - 2
Parameter
Operator's
Extension
Operator's
Mailbox No.
Busy Coverage
Mode
216
Value Range
(Default)
1-5 digits Used to select the extension number for Operator 2. Any
(None) valid extension number can be assigned.
2-5 digits Used to specify the mailbox number for Operator 2.
(None) Callers to Operator 2 are prompted to leave a message in
this mailbox depending upon how the Busy Coverage or
No Answer Coverage modes are set.
1. Hold Specifies how calls are handled when the Operator 2
2. No Answer extension is busy.
Coverage
3. Call Waiting
1. Hold - The caller is automatically placed on hold and
4. Disconnect
the Operator 2 extension is called again.
Message
2. No Answer Coverage - The caller is offered one of the
(Hold)
options specified by the No Answer Coverage Mode.
3. Call Waiting - Operator 2 is signaled when another call
is waiting using the Call Waiting feature of the PBX.
4. Disconnect Message - The VPS disconnects the call
after playing "Thank you for calling."
Table 42
Description/Function
SYSTEM ADMINISTRATOR'S GUIDE