Panasonic KX-TVS50 Installation Manual page 240

Voice processing system
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B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
Other Parameters - Call Hold
To select Call Hold, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 7 - 5
Parameter
Call Hold
Mode
Call Queuing
Announcement
Mode
Call Retrieval
Announcement
Timing
Redialing
Cancel Timing
Other Parameters - Rotary Telephone Service
For callers who are calling from rotary telephones (unable to input DTMF signals) or who are
unable to properly respond to VPS guidance, this parameter specifies how they are treated.
240
Table 58
Value Range
(Default)
1. Disable
If set to "Enable", the VPS gives callers the option of
2. Enable
either holding for a specific extension or selecting one of
(Enable)
several Incomplete Call Handling service options.
While on hold, the VPS periodically gives callers the
choice to either continue to hold or select one of the
Incomplete Call Handling service options.
If set to "Disable," the VPS immediately offers callers the
Incomplete Call Handling service.
1. Disable
If set to "Enable," callers on hold are informed of their
2. Enable
current position in the call hold queue.
(Enable)
Example:
"One other person is waiting to connect."
1-30 s
Specifies the interval between the voice guidance
(2)
message that asks whether or not calls are to be retrieved
during call holding.
Example:
"To cancel holding, press 2 now.
Otherwise, I'll try your party again."
1. 15 s
Specifies the interval between the voice guidance
2. 30 s
messages that ask if continuous redials are to be
3. 45 s
attempted during call holding.
4. 60 s
Example:
(30)
"To continue holding, press 1.
Otherwise, press 2."
Description/Function
SYSTEM ADMINISTRATOR'S GUIDE

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