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EchoLife ET323 IP Phone
User Manual
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei EchoLife ET323

  • Page 1 EchoLife ET323 IP Phone User Manual HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 EchoLife ET323 IP Phone V100R001 User Manual Issue Date 2007-09-10 Huawei Technologies Proprietary...
  • Page 3 Copyright © Huawei Technologies Co., Ltd. 2007. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
  • Page 4: Table Of Contents

    EchoLife ET523 IP Phone User Manual Contents Contents 1 Installation ....................1 Packing List ......................1 Cable Connections of the ET523 .................2 Wall Mounting.....................3 ET523 Extension Board..................4 Starting the Phone..................4 Safety Compliance....................5 Warranty ......................5 2 Product Overview..................6 3 Using the IP Phone .................. 11 Getting to Know the LCD..................11 Making and Answering a Call ................15 Handset, Speakerphone and Headset Mode..........15...
  • Page 5 EchoLife ET523 IP Phone User Manual Contents Muting/Deleting ..................20 Call Transferring ..................20 Three-Way Conference Call ..............20 BLF/Presence ...................21 Extension Board or Unit ................21 Call Features ......................21 Customized LCD Screen & XML..............23 4 Configuration Guide ................24 Configuring the Phone Through the Keypad .............24 Configuring the Phone Through Web Browser..........28 Accessing the Web Configuration Menu ..........28 Configuration Page ....................29...
  • Page 6: Installation

    EchoLife ET523 IP Phone User Manual 1 Installation EchoLife ET523 IP Phone User Manual Thank you for purchasing the EchoLife ET523 IP Phone (the ET523 for short). ET523 is an affordable and high-quality IP phone designed for the small and large business enterprises.
  • Page 7: Cable Connections Of The Et523

    EchoLife ET523 IP Phone User Manual 1 Installation Cable Connections of the ET523 Figure 1-1 Connecting the ET523 Table 1-2 Descriptions of the ET523 connectors Connector Description Extension board Connect the EXT directly to the main case of the interface ET532 through the provided connection cable.
  • Page 8: Wall Mounting

    EchoLife ET523 IP Phone User Manual 1 Installation Wall Mounting The ET523 can be wall mounted. To position the phone on the wall, make a wood sustaining frame on the wall and place two fixed hangers on the frame. Hang the back of the phone on the fixed hangers.
  • Page 9: Et523 Extension Board

    PS2 cable supplied with extension board package. The first EXT draws power directly from the phone. Connect the second EXT to the phone with the PS2 cable. The ET523 will automatically reboot and power up the EXTs. Huawei recommends you to use an extra power supply for the second EXT.
  • Page 10: Safety Compliance

    Warranty If you purchased the ET523 from a reseller, contact the reseller for replacement, repair or refund. If you purchase the product directly from Huawei, contact Huawei sales and service representatives for a Return Materials Authorization (RMA) number before you return the product.
  • Page 11: Product Overview

    EchoLife ET523 IP Phone User Manual 2 Product Overview Product Overview Back view Desk view Side view Table 2-1 key features of the ET523 Feature Description Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTCP/SRTP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (only client), PPPoE, TFTP, NTP Network interfaces Two full/half duplex 10/100Mbit/s Ethernet ports...
  • Page 12 EchoLife ET523 IP Phone User Manual 2 Product Overview Feature Description Note: DSP = Digital Signal Processing VAD = voice activity detection CNG = comfort noise generation AGC = automatic gain control MLS = multi-language support NTP = Network Time Protocol Table 2-2 Hardware specifications of the ET523 Item Specification...
  • Page 13 EchoLife ET523 IP Phone User Manual 2 Product Overview Table 2-3 Technical specifications of the ET523 Item Specification Lines 4 direct lines with 7 speed dial keys and up to 11 concurrent calls. Additional 112 speed dial keys are expanded through connecting two ET523 EXTs.
  • Page 14 EchoLife ET523 IP Phone User Manual 2 Product Overview Item Specification In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO). Silence suppression, VAD, CNG, and AGC. AEC with AGC for headset, handset and speakerphone modes. Supporting the sidetone, adaptive jitter buffer control (patent-pending) and packet delay &...
  • Page 15 EchoLife ET523 IP Phone User Manual 2 Product Overview Item Specification Note: ACE = Acoustic Echo Cancellation AGC = Acoustic Gain Control GUI = graphic user interface DHCP = dynamic host configuration protocol...
  • Page 16: Using The Ip Phone

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Using the IP Phone Getting to Know the LCD Table 3-1 LCD icons Icon Status Meaning Blinking The network connection fails. Solid The IP address is received and the SIP server is registered successfully.
  • Page 17 EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Icon Status Meaning Blinking The phone rings. The speaker is disabled. The volume is indicated with the bars shown on the left. From low to high, the volume can be set as 0–...
  • Page 18 EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Figure 3-1 Getting to know the keypad Table 3-2 ET523 keypad Description LINE1– LINE4 Four line keys with multi-color LED line indicators. Each line key supports one individual SIP account. Move the cursor up in the menu.
  • Page 19 EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Description DOWN Move the cursor down in menu. Decrease the speaker or handset volume when the phone is off-hook. You can only adjust the counterpart’ s volume (maximum 7 bars). Press DOWN to access Phone Book in the idle mode.
  • Page 20: Making And Answering A Call

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Description Receive the voice mails. MUTE/DEL Mute the call (the other party cannot hear your  voice). Ignore (reject) an incoming call.  Enable/disable the Do-not-Disturb function  when the phone is idle. Delete the incorrect inputs.
  • Page 21: Making A Call

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone flash the LED of the next available LINE key (from left to right) to remind you an incoming call. This feature should be supported by the SIP server. When a line is in use, its corresponding LED will light up, indicating the line is active.
  • Page 22 EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Dialing Through the Phonebook You can call a number through the phonebook. Each entry in the phonebook can be assigned an individual SIP account. The phone will use that SIP account to make the phone call. Step 1 Access the phonebook by: Pressing DOWN.
  • Page 23: Speed Dialing

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Speed Dialing The seven multi-functional keys can be configured for speed dial. Press the speed dial key, the phone will automatically call the assigned extension. The multi-functional keys will function as LINE keys if all four LINE keys are busy.
  • Page 24: Answering A Call

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone For example:  192.168.0.2 calls 192.168.0.3— dial #*3, followed by SEND. 192.168.0.2 dials #*3; #*03; or #*003, which means the same– – call 192.168.0.3.  192.168.0.2 calls 192.168.0.23– – dial #*23, followed by SEND. ...
  • Page 25: Phone Functions During A Phone Call

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Phone Functions During a Phone Call Call Waiting/Call Holding  Hold: Keep a call on hold by pressing HOLD.  Resume: Resume the call by pressing the corresponding LINE key with a blinking LED.
  • Page 26: Blf/Presence

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Cancelling a Conference Call If you do not want to have a conference call after pressing CONF, press CONF again or the original LINE key. Then the call is resumed to a two-way conversation. Ending a Conference Call If caller hangs up, then both two other parties will hang up automatically and conference is ended.
  • Page 27 EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Call Features ##67 Block caller ID (for one call) Dial ##67for a dial tone. Key in the number followed by #. The callee’ s LCD will display the caller ID only for the current call. ##82 Send caller ID (for one call) Dial ##82for a dial tone.
  • Page 28: Customized Lcd Screen & Xml

    EchoLife ET523 IP Phone User Manual 3 Using the IP Phone Customized LCD Screen & XML The ET523 supports both a customized LCD idle screen and a downloaded XML phonebook. For detailed information, contact your service provider.
  • Page 29: Configuration Guide

    EchoLife ET523 IP Phone User Manual 4 Configuration Guide Configuration Guide Configuring the Phone Through the Keypad To enter the menu, press OK. View the menu by pressing Up/Down. Press OK the selection of a menu item, and delete an entry by pressing MUTE/DEL. The phone automatically exits the menu in the following conditions: there is an incoming call, the phone is off-hook and the menu mode keeps idle for 20 seconds.
  • Page 30 The phone will download the custom idle screen (if available). Erase Custom SCR The custom idle screen will be erased and replaced by the default Huawei logo. Press OK to select the menu item. Press LEFT or select Back to return to the main menu.
  • Page 31 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Item Configuration Description Display Select the Factory Functions submenu in the main menu. Factory Press OK to display the factory function items including the tools, Functions which is used for factory testing and not recommended for users. Ethernet Loopback Connect the PC port and LAN port with the Ethernet twisted pair cable.
  • Page 32 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Figure 4-1 Menu tree of the ET523...
  • Page 33: Configuring The Phone Through Web Browser

    EchoLife ET523 IP Phone User Manual 4 Configuration Guide Configuring the Phone Through Web Browser The web server embedded in ET523 responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through any web browser.
  • Page 34: Configuration Page

    EchoLife ET523 IP Phone User Manual 4 Configuration Guide After changing the settings, click Update on the bottom of the page to save the change. Reboot the phone to have the changes take effect. If more settings need to be changed, you can click Update to save the change and get back to the configuration page again without rebooting the phone.
  • Page 35 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Table 4-2 Device configuration– status Field Description MAC Address Indicates the device ID in the hexadecimal format. IP Address Displays the IP address of the ET523. Product Model Displays the product model information. Software Version Program: This is the main firmware release, which is used firmware upgrade.
  • Page 36 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Figure 4-4 Basic settings page...
  • Page 37 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Table 4-3 Device configuration– basic settings Field Description End User Password Contains the password to access the web configuration page. This field is case sensitive with a maximum length of 25 characters.
  • Page 38 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Daylight Savings This parameter controls whether to set the displayed time to Time the daylight savings time. If it is set to Yes and the optional rule is empty, then the displayed time will be 1 hour ahead of the normal time.
  • Page 39: Advanced User Configuration

    EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description LCD Backlight The backlight of the LCD can always be on if you enable the Always On function. Otherwise, the backlight is on only when the phone is used. Time Display LCD time display in 12-hour or 24-hour format.
  • Page 40 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Figure 4-5 Advanced settings page...
  • Page 41 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Table 4-4 Device configuration– advanced settings Field Description Admin Password Indicates the administrator password. Only the administrator can configure the Advanced Settings page. The Password field is purposely blanked for security reasons after Update and saving.
  • Page 42 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Voice Frames This field contains the number of voice frames to be transmitted per TX in a single Ethernet packet (be advised the limit is based on the maximum size of Ethernet packet, 1500 byte or 120 kbps). When setting this value, you should pay attention to the requested packet time (ptime used in SDP message).
  • Page 43 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Local RTP port This parameter defines the local RTP-RTCP port pair used to listen and transmit messages. It is the base RTP port for channel 0. When it is configured, channel 0 will take this port_value as RTP port value, and port_value+1 as the RTCP port value;...
  • Page 44 The URL of the HTTP server used for firmware upgrade and configuration through HTTP, such as: http://um.huawei.com/etphone:6688/. Here “ :6688”is the specific TCP port that the HTTP server is using. It is omitted when the default port 80 is used...
  • Page 45 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Allow DHCP DHCP Option 66 is used to verify a TFTP server when the Option 66 to name field in the DHCP header has been used for DHCP Override Server options.
  • Page 46 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Offhook Auto This feature is only supported for primary account or Account 1 Dial or Line1. When the feature is enabled, the phone will function as a one-line phone. The remaining 3 lines are not active. DTMF Payload This parameter sets the payload type for DTMF using Type...
  • Page 47 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Distinctive Ring Custom ringtone 1– 3. Tone Caller ID: When a ringtone is selected, if a caller ID is configured, then the device will only play this ringtone when the incoming call is the number of the set caller ID.
  • Page 48: Individual Account Settings

    Portuguese. English will be used if the item cannot be shown or translated in the required language. Contact Huawei for the latest language packs. Individual Account Settings The ET523 has four lines, each of which can be configured an independent SIP account.
  • Page 49 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Figure 4-6 Account page...
  • Page 50 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Table 4-5 SIP account configuration Field Description Account Active This field indicates whether the account is active. The default value for each account is Yes. Account Name The name corresponding to each account. Only the primary account (Account 1) will be displayed on LCD.
  • Page 51 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description SIP Registration This parameter controls the sending of register messages to the proxy server. The default setting is Yes. Unregister on The default value is No. If it is set to Yes, the SIP user’ s Reboot registration information will be cleared on reboot.
  • Page 52 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Subscribe for The default value is No. When it is set to Yes, a SUBSCRIBE for MWI: message waiting indication will be sent periodically. PUBLISH for The default value is No. If it is enabled, the SIP server should Presence support Presence before the function works.
  • Page 53 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Session Session Expiration is the time (in seconds) which is considered Expiration as the duration for timeout, when no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The SIP Session Timer extension enables SIP sessions to be periodically “...
  • Page 54 EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description Send If this parameter is set to Yes, the From header in outgoing Anonymous INVITE message will be set to anonymous, essentially blocking the Caller ID from displaying. Anonymous The method to send Anonymous in SIP header.
  • Page 55: Saving The Configuration Changes

    EchoLife ET523 IP Phone User Manual 4 Configuration Guide Field Description SRTP Mode The default value is No. When enabled, based on the parameter selection, SRTP is implemented in the either forced or negotiation mode. Eventlist BLF The IP or domain name for the eventlist BLF. The SIP sever is required to support this feature.
  • Page 56: Software Upgrade & Customization

    Upgrade Server to a valid URL of a HTTP server. The server name can be in either FQDN or IP address format. Here are examples of valid URLs.  firmware.mycompany.com:6688/Huawei/ET523  168.75.215.189 There are two ways to set up the Upgrade Server to upgrade firmware: ...
  • Page 57: Solution For No Local Tftp Server

    LAN environment whenever possible. Solution for No Local TFTP Server For users without local TFTP servers, Huawei provides a NAT-friendly TFTP server on the public Internet. They can download latest firmware. Check the support/download section of our website to obtain this TFTP server IP address: http://www.huawei.com/y–...
  • Page 58: Downloading The Configuration File

    EchoLife ET523 IP Phone User Manual 5 Software Upgrade & Customization Step 4 Configure the IP address of the firmware server path on the web configuration page. Step 5 Update the change and reboot the phone. The users can download the HTTP server for free in the Internet. When the ET523 boots up, it will send the TFTP or HTTP request for downloading configuration...
  • Page 59: Restore Factory Default Setting

    Restoring the factory default settings will clear all configuration information of the phone. Backup or print all the settings before you restore factory default settings. Huawei is not responsible for restoring lost parameters and cannot connect to your VoIP service provider.
  • Page 60: Faqs

    EchoLife ET523 IP Phone User Manual 7 FAQs FAQs Question: What codecs are supported by the ET523? Answer: The ET523 supports a wide range of codecs: PCMU or G.711 (a/µlaw) G.729 A/B G.723.1 GSM. Question: How many VoIP accounts can b supported on the ET523? Answer: The ET523 IP phone is capable of supporting a maximum of four different SIP (VoIP) accounts.
  • Page 61: Safety Precautions

    Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.
  • Page 62: Operating Requirements

    EchoLife ET523 IP Phone User Manual 8 Safety Precautions  Keep the device far away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator. Operating Requirements:  Do not let a child operate the device without guidance. ...
  • Page 63: Cleaning Requirements

    EchoLife ET523 IP Phone User Manual 8 Safety Precautions  Do not scratch or abrade the shell of the device. This may lead to malfunctions of the device. The shed painting material may also lead to skin allergy. Cleaning Requirements: ...
  • Page 64 HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.com...

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