Diagnostic Utility Freezes Up/Times Out; Diagnostic Symptom Guide - GE LOGIQ E9 Service Manual

D 5180483-100, R
IRECTION
7-5-8

Diagnostic Utility Freezes Up/Times Out

If the diagnostic utility has timed out (freezes up, will no longer run) you have to close the Common
Service Desktop and launch it again. This may occur when issues with the scanner cause the diagnostic
utility to fail completion of an executed test.
7-5-9

Diagnostic Symptom Guide

Use this Diagnostic Symptom Table to help match a symptom with the possible diagnostic test.
For additional troubleshooting help, see:
Section 7-9 "Troubleshooting Tips" on page
Table 7-2
3D Positioning Problems
Audio - General/PC Audio Problems
Audio - Doppler Problems
BEP Problems (Troubleshooting)
Communication Problems
Connectivity/Network Problems
Image - Artifacts/Noise
Image - Channel Failures/Noise
Image Loss
Image - Pixilated/Jagged edges
Image - Scanner Refresh is Slow/Image
Hangs
Intermittent General Problems
Keyboard Not Typing Correct Characters
Main Power Supply Problems
(Troubleshooting)
Monitor not working
Printer Problems
Scanning problems - Stops, interrupted, won't
scan
Simulator Mode - Scanner launches into
Simulator Mode
7 - 34
PROPRIETARY TO GE
. 7
EV
Diagnostic Symptom Table 1 of 2
Symptom
Section 7-5 - Common Service Desktop
LOGIQ E9 P
Section 7-8 "Troubleshooting Trees" on page 7-177
7-191.
Diagnostic Test - see:
7-5-12-14 "bayBIRD Tests" on page 7-91
7-5-12-11 "I/O Board Tests" on page 7-83
7-5-12-3 "GFI" on page 7-66
7-5-16-3 "Audio (Sound)" on page 7-129
7-5-12-11 "I/O Board Tests" on page 7-83
7-5-12-9 "Analog CW" on page 7-76
7-9-9 "Back End Processor (BEP) Troubleshooting" on page 7-223
7-5-12-2 "Memory" on page 7-63
7-9-7 "Connectivity" on page 7-219
7-5-14-10 "Network Adapter" on page 7-121
7-5-12-5 "Noise" on page 7-71
7-9-2 "Noise" on page 7-195
7-5-12-3 "GFI" on page 7-66
7-5-12-8 "Analog Receive" on page 7-74
7-5-12-5 "Noise" on page 7-71
7-9-13-2 "Image or Patient Data Loss" on page 7-238
7-5-12-1 "Digital Receive" on page 7-59
7-5-14-6 "Video Card" on page 7-118
7-5-12-1 "Digital Receive" on page 7-59
7-5-14-12 "Memory" on page 7-123
7-5-12-3 "GFI" on page 7-66
7-5-12-2 "Memory" on page 7-63
7-5-16-1 "Keyboard" on page 7-126
7-9-4 "Main Power Supply (MPS) Troubleshooting" on page 7-202
7-5-12-11 "I/O Board Tests" on page 7-83
7-8-8 "Printer Troubleshooting" on page 7-187
7-5-12-12 "Tx Power Supply Test" on page 7-87
7-5-12-11 "I/O Board Tests" on page 7-83
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