GE LOGIQ E9 Service Manual page 470

D 5180483-100, R
IRECTION
7-9-18-3 Key Log Files (cont'd)
7-9-18-5-5 POP-UP: Application has Stopped Responding and Needs to Restart
• Condition: Application is hung or performing very slowly.
• Customer pushes Power Button interrupting application and forcing shutdown
• Correction: Not usable in field. Determine what customer was doing when slowdown/hang occurred.
• Look for files in log\CrashDumps\SLMiniDump-*
Figure 7-175
NOTE: One common cause of hang/slowdown symptom is system waiting communicate with PACs.
7-9-18-5-6 POP-UP: System Error. Please Reboot the system
• Condition: Fatal scanning or configuration error has occurred – Application will keep running.
• Cause: Many and varied
• Action: Search logfile.txt for EAErrorHandler
• Example: Inside Next
Error ; EAErrorHandler(3660); Error from HouseKeeping: GFI Processing Exception:
SubType 166:
[0093ebc0,00941ff8> vector! (b=56, s=280). No of firings done: 65576, no of beams
received: 65548. Severity : NonFatalSW
• Example: Power Supply Comm. Error
Debug ; acqGfi(3600); WatchDog:Watchdog still alive, errors=0x0060 [- - (ACFAIL)
- (TS_LEVEL_OK) - - - -]
PROPRIETARY TO GE
. 7
EV
scanseq Halting scan: s_current_iq_addr(0093ebc0) inside next
Chapter 7 Diagnostics/Troubleshooting
LOGIQ E9 P
ROPRIETARY
S M
ERVICE ANUAL
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