NEC Electra Elite IPK II General Description Manual page 112

Document Revision 1
Using a Programmable Function Key
To streamline frequently-called numbers, an Speed Dialing Programmable Function
Key can also store an Speed Dialing bin number. When the extension user presses
the key, the telephone automatically dials out the stored number. This provides true
one-touch calling via a telephone's function keys.
S t a t i o n A d d - O n C o n s o l e
The Station Add-On Console functions with a Multiline Terminal to provide an
additional 16 DSS/BLF keys. The Busy Lamp Field status is shown by icons for each
station or feature. This console also has an additional 100 programmable speed dials
that are separate from the System or Station Speed dials.
S t a t i o n H u n t
After calling a busy extension, a call will immediately hunt to the next available
member of the Hunt Group (Department Group). The caller does not have to hang up
and place another Intercom call if the first extension called is unavailable.
S t a t i o n M e s s a g e D e t a i l R e c o r d i n g ( S M D R )
Station Message Detail Recording (SMDR) provides a record of the system's trunk
calls. Typically, the record outputs to a customer-provided printer, terminal or SMDR
data collection device. SMDR allows you to monitor the usage at each extension and
trunk. This makes charge-back and traffic management easier.
SMDR provides the following options:
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Abandoned Call Reporting
The SMDR report includes calls that rang into the system but were unanswered
(i.e., abandoned). SMDR can include all abandoned calls or only those
abandoned calls that rang longer than the specified duration. The Abandoned
Call Report helps you keep track of lost business.
Blocked Call Reporting
When Toll Restriction blocks a call, you can have SMDR print the blocked call
information. Or, you can have SMDR exclude these types of calls. With
Blocked Call Reporting, you can better customize Toll Restriction for the site's
application.
Customized Date Format
The SMDR header can show the report date in one of three formats: American,
European or Japanese. Set the format for your preference.
Electra Elite IPK II
Features