MSAN UA5000 Cases
Chapter 1
MA5600 Cases............................................................................................................ 1
1.1
Fan Block Alarm Is Generated Because of the Fan Fault............................................... 1
1.2
1.3
The Broadcast Packets Cause the 678 Error for the User Dialup Through Certain
Modems Connected to the MA5600 After the Cutover............................................................... 4
1.4
Dialup Error 691 Is Displayed Sometimes Because the Modem Selects a Wrong PVC in
the Case of Single-Port Multi-PVC Service of the MA5600........................................................ 5
1.5
The 691 or 678 Error Occurs When the Multi-PVC Service Is Configured on the
Single-PVC Modem Working with the DSLAM ........................................................................... 6
1.6
The Loop Detection Function Fails Because the Modem Does Not Transmit the BPDU
Packet for the Loop Detection .................................................................................................... 6
1.7
Dark Screen Occurs When an IPTV User Is Watching a Scrambled Live Channel Under
the MA5600 Because the Encryption Key of the CA Card Expires ............................................ 8
1.8
1.9
The Dialup of the Subscribers Connected to the MA5600 Fails Due to the Incorrect
Setting of the Broadcast Suppression on the Convergence Switch ......................................... 11
1.10
1.11
1.12
1.13
1.14
1.15
FAQ-Precautions for Modifying the ADSL Line Profile of the MA5600 ......................... 18
1.16
FAQ-How to Solve the Problem That the MA5600 is Enabled with Anti-MACspoofing
So That the Hot-Spot Service in the Modem with the Fixed IP Address is Interrupted............ 19
1.17
1.18
FAQ-How to recover admin password in MA5600 ........................................................ 20
1.19
1.20
FAQ-How to Solve the Problem That the Entire Shelf Fail to Go Online Due to the
MA5600 Upstream Fiber Problem ............................................................................................ 21
1.21
FAQ-Is the 32-Channel Service Board Slot Compatible with the 64-Channel Service
Board on the MA5600............................................................................................................... 22
1.22
FAQ-How to Connect and Configure the Humidity Sensor in the H304ESC ................ 23
1.23
FAQ- Why configurations are lost when using save configuration command............... 24
Chapter 2
MA5600T (IP DSLAM) Cases................................................................................... 25
2.1
Failure to save data after recover a data from Data Center.......................................... 25
2.2
Abnormal PADT Packet Attack interrupting access users to dialup ............................. 25
2.3
Interruption of the BTV Service at an Interval of About 5 Minutes Due to Deferred
Response to the General Query Packets ................................................................................. 26
2.4
CPE under MA5600T forward PADIs from other CPE cause PPPoE user disconnected
randomly. .................................................................................................................................. 27
2.5
On the MA5600T the line-rate of ADSL2+ port is not enough for watch two programs at
the same time ........................................................................................................................... 28
2.6
Smart AX MA5600T ACL malfunction caused by PPP&DHCP packets SCUB CPU
capturing and not processing by ACL....................................................................................... 29
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