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Question
I cannot print from my
application software.
I cannot print the entire
page.
Computer indicates a
device time-out.
Computer indicates
Paper Empty.
Computer indicates Off
Line
Computer indicates
Power Off
Computer indicates an
error message other
than above.
If you install the printer
driver for your HL-
2600CN using the Plug
& Play installation, the
installation may fail
sometimes and display
the error dialog box as
shown:
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Recommendation
Make sure that the supplied Windows printer driver is
•
installed correctly and selected in your application
software.
Check that the size of paper in the feeder is the same
•
as the paper size you selected in your application or
in the printer driver.
Check that the interface cable is connected to the
•
printer and computer securely.
If the Alarm LED is blinking, clear it referring to the
•
'Alarm Indications at a Glance' section in this chapter,
and then try to print again.
If the Alarm LED is off, wait a short while and then
•
click the Retry button in the PC screen dialog box.
Check that the printer is On Line.
•
Paper is empty. Load paper in the Feeder, and then press
Go to recover from the error status.
Press Go to put the printer in the Ready state.
Check that the printer is securely plugged into the AC
outlet and that the Power button is On.
Check to verify the following;
The computer can work in bi-directional mode.
•
The printer port is correct.
•
Selection of the printer is correct.
•
Recommended interface cable is being used. (IEEE
•
1284 compliant)
Or, select the 'Control' tag in the driver and set the 'Status
Monitor' to off.
Please reinstall the printer driver by clicking the 'Add
Printer' icon on the Settings-Printer dialog box.
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6-19
CHAPTER 6 TROUBLE SHOOTING