Troubleshooting When There Is Error Display; Error List - Epson Stylus PHOTO RX640 Service Manual

EPSON Stylus PHOTO RX640/650

3.2 Troubleshooting When There is Error Display

3.2.1 Error List

Error Name
The ink exchange was executed with the ink cartridge
Message related to Ink (1)
fixation cover open.
The ink cartridges have not been inserted or defective ink
Message related to Ink (2)
cartridges have been inserted.
The ink cartridge had not been inserted at an initial filling
Message related to Ink (3)
or the ink cartridge error occurred.
Message related to Ink (4) Ink end.
An error that cannot be recovered on the scanner side
Scanner FATAL Error
occurred.
Paper Jam Error A paper jam has occurred.
Paper Empty Error There is no paper in the sheet feeder.
A sheet was loaded in a wrong orientation and caused a
Paper detect error
jam.
Troubleshooting
Occurrence Condition
Troubleshooting When There is Error Display
Table 3-1. Error List
Displayed Message
The ink cartridge cover is not closed.
Open the scanner unit and close the ink cartridge cover.
Press OK to continue.
Guide Display " OK: Continue "
Ink cartridges cannot be recognized.
Make sure the ink cartridges are correctly installed.
Press OK to continue.
Guide Display " OK: Continue "
Ink cartridges cannot be recognized.
Make sure the ink cartridges are correctly installed.
Press OK to continue.
Guide Display "OK: Continue "
[Color icons]
Ink out.
Press the OK button to replace the cartridges.
Guide Display " OK: Continue "
A scanner error has occurred.
Please see your manual.
Guide Display "<Power Button>: Turn off "
Paper or CD/DVD jam or feed error.
Press the Start button.
If the error does not clear, reinsert the paper or CD/DVD and press
the Start Button.
Guide Display "<Start Button>: Start"
Paper out.
Load paper and press the Start button.
Guide Display "<Start Button>: Start"
Paper jam.
Load paper and press the Start button.
If the error does not clear, repeat the procedure.
Guide Display "<Start Button>: Start"
Revision A
Recovery Procedure
Close the ink cartridge fixation cover
and press the OK Button.
Install the normal ink cartridges
correctly and press the OK button.
Install the normal ink cartridges
correctly and press the OK button.
Install the normal ink cartridges filled
with ink correctly and press the OK
button.
Turn off the power.
Remove the paper.
Press the "Start" button to load paper
correctly.
Follow the displayed message until the
sheet loaded in a wrong orientation is
ejected.
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