Error Code
C23
C24
C30
Fxx
The following error codes relate to "Scan Server" or "Scan to PC".
Error Code
C60
C61
C62
C63
Cause
The path of the FTP server or Shared
folder is incorrect.
Network data transfer was aborted.
The e-mail server configuration requires
authentication.
Data could not be sent to an FTP server
or a shared folder. The destination may
be read only, or the disk may be full.
The size of the e-mail exceeds the limit
(page 139).
A system error has occurred.
Cause
The scanner cannot communicate with
the scan server.
Image Capture Plus cannot be used
with the specified scanner settings to
scan via the Scan Server. To use the
specified settings, content from the
server option CD-ROM must be installed
and set up the scan server.
The scan server registered to the
scanner cannot be used.
Image Capture Plus cannot be used
with the specified scanner settings via
"Scan to PC". To use the specified
settings, optional CD-ROM content must
be installed.
15.9 Error Codes and Error Messages
Remedy
Check the following configurations
depending on the destination.
–
FTP Server
–
Shared Folder
Check the connections of the LAN.
Check the configurations of the SMTP
server.
Consult your network administrator.
Change the limit of e-mail size. For
details, refer to "SMTP" (page 96).
Change to a lower resolution for
scanning, or reduce the number of
documents.
Turn the power off, and then turn it on
again (page 31). If the problem is still
not resolved, turn off the power, unplug
the power cord, and contact your dealer.
Remedy
Check scan server's login status and
check the connection with the scan
server.
If the host name is set as the computer
name, try to input the IP address
instead.
Check that Image Capture Plus (version
3.7 or later) is installed on the scan
server.
Purchase the server option CD-ROM
(Product number: KV-SS094).
Use the Scan Server Setting Tool to
configure the server.
Purchase the optional CD-ROM
(Product number: KV-SS092 or
KV-SS093).
135