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Appendix
Appendix
Troubleshooting
Fault tracing
When troubleshooting, start by checking the LEDs on your Gigaset SX682 WiMAX.
Please answer the questions on the left-hand side and follow the arrows to the answers
and solutions:
Is the Power
LED green?
Yes
Is the LAN LED
green?
Yes
Is the Online
LED green?
Yes
Fault still not recti-
fied?
40
No
Power LED not lit up: power supply.
Is the mains adapter connected correctly?
Is the power socket live?
The mains adapter might be faulty.
No
LAN LED not lit up: Ethernet connection.
Is the Ethernet cable connected correctly?
Is the PC's network adapter working?
LAN LED flashing green: data is being transmitted. No fault.
No
Online LED not lit up: no registration to a WiMAX network.
Has the antenna been moved out of position or the device's
alignment changed? In this case, restore the original align-
ment.
Register your Gigaset SX682 WiMAX with the help of the con-
nection wizard; see page 26.
Online LED flashing green: a connection is being estab-
lished. No fault.
Online LED is red: the Gigaset SX682 WiMAX is not ready for
use.
The device may be too hot. In this case, the integrated over-
heating protector prevents the Gigaset SX682 WiMAX from
being damaged. If the temperature rises, the Gigaset SX682
WiMAX automatically reduces data transfer to a minimum.
When the temperature exceeds the critical value, the Gigaset
SX682 WiMAX switches itself off.
Wait until the Gigaset SX682 WiMAX has cooled down.
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