Epson Stylus Pro 11880 User Manual page 152

152 | Solving Problems
Problem
Your print appears
blurry or smeared.
The bottom edge of
your print is smeared.
The printed surface is
scuffed or soiled.
Solution
◗ Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
◗ If you're printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 82 for
Mac OS X or page 109 for Windows) to choose the correct setting. When you're
done printing with a custom paper configuration, be sure to return the setting to
standard (STD).
◗ Your paper doesn't meet the required specifications or wasn't stored in a dry,
humidity-free environment. Load new paper.
◗ If you're using cut sheet media, make sure the printable side is face up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 138 for cleaning instructions.
◗ Turn off High Speed in your printer settings.
◗ The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE or WIDER. See page 68 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 122).
◗ Make sure you don't open the front cover during printing. This causes the carriage
to stop, and may cause uneven color.
◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the
other side.
◗ Make sure the Media Type setting in your printer software is correct for the media
you're printing on.
◗ If you're printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 82 for Mac OS X or
page 109 for Windows) to choose the correct setting. When you're done printing
with a custom paper configuration, be sure to return the setting to standard (STD).
◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER; see page 68.
◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER; see page 68.
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