Error Codes - Hitachi BD-D120XGV Instruction Manual

Error Codes

Code Description
C01
No water supply.
C02
No water drain.
C04
Can not spin
(Laundry is
unbalanced).
Drying time over
C06
*
Tub Wash
is Off
Cleaning inside
C06
the tub is required
+
Tub Wash
C08
The door is open.
C09
The door will not
unlock.
C18
Can not spin
(No drain or Many
bubble).
C19
Capacity over.
C20
Drum does not
rotate.
C30
Water flows out
from drain hose
while washing.
C42
Failed to update
the machine
(*)
software
(*) For model BD-D120XGV/BD-D100XGV
Possible Cause
●
Water tap may not be turned on.
●
Water inlet filter may be clogged.
●
Water line or water hose may be frozen.
●
Water supply may be cut off.
●
Drain hose or drain pump may be clogged.
●
Drain hose may be kinked or frozen.
●
Drain hose may not be set correctly.
●
Height of the drain outlet may be too high.
●
Clothes may be imbalanced in the drum.
●
You may be washing only one heavy item
such as a cotton blanket or jeans, or small
items in a laundry net.
●
You may be washing too many large items
such as bed sheets.
●
The washer dryer may be installed on a
slanting floor or may not be level.
●
You may be washing waterproof or antislip
treated items.
Page 26 : Before You Start Washing
(Sorting of the laundry)
●
Dust may have accumulated in the wind
path inside the washer dryer.
●
Clothes may be tangled.
●
Water tap may not be turned on.
●
The drain hose may not be set correctly.
●
The temperature of mains water is too
high.
●
Dust may have accumulated in the wind
path inside the washer dryer.
●
Did you operate in Dry mode 4 times to
continue?
●
The door may be open.
●
The door may not be closed completely.
●
Laundry may be exceeded rated load and
door is pushed from inside.
●
The drain hose may not be set correctly.
●
There may be too much foam in the drum.
●
Laundry may exceed rated capacity.
●
There may be too many clothes.
●
Clothes may be tangled.
●
There may be too much foam in the drum.
●
The power cord may be extended too far.
●
There may be other equipment connected
to the same power socket.
●
Drain hose end is set lower than 60 cm.
●
Software update failed.
Solution
Check water tap, water inlet filter,
water line and water hose.
Check drain hose, drain pump
and drain outlet.
If C02 still appears after
removing the possible cause,
please contact your local service
center for repair.
Add a few clothes to the drum.
(Spinning only one item may
result in imbalance.)
Use the "Tub Wash" program to
remove dust.
Loosen the laundry if entangled.
Check water tap, drain hose.
It is recommended to perform
spin operation at the maximum
rotation speed before drying.
Use the "Tub Wash" program to
remove dust.
Avoid operating in Dry mode
more than 3 times to continue,
may cause dust to accumulate.
Check the door and close firmly.
Switch power off and press the
door to close tightly. Hold that
position and switch power on,
and wait until the door lock is
released.
Same as in C02 & C20.
See page 37, 39 for max. load of
each program.
To eliminate the excessive foam,
switch off the washer dryer and
wait for about 30 mins, then
switch on again and select Rinse
& Spin without adding detergent.
See page 11 for proper height on
drain hose setting.
Please unplug and the power
supply.
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