Mitsubishi Electric MELSEC iQ-R Series User Manual page 275

Symptom
The SECS/GEM communication
software transferred to the SECS/
GEM communication software pre-
installed model module does not
start.
The SECS/GEM communication
software transferred to the SECS/
GEM communication software pre-
installed model module does not
start.
Check item
Is the CIM control READY relay ON?
Is there CA-SECS event information
in the event history of the SECS/GEM
communication software pre-installed
model module?
Is the SECS/GEM communication
software installed on the SECS/GEM
communication software pre-installed
model module?
Is the Mode switch of the MELSEC-Q
series SECS/GEM communication
software pre-installed model module
set to RUN?
Are they are any other applications
on the SECS/GEM communication
software pre-installed model module?
Is a CF card installed in the
MELSEC-Q series SECS/GEM
communication software pre-installed
model module?
Is an SD memory card installed in the
MELSEC iQ-R series SECS/GEM
communication software pre-installed
model module?
Are there incorrect device
assignment settings in SECS/GEM
communication software?
Is the MELSEC-Q series SECS/GEM
communication software pre-installed
model module operating in the basic
mode?
Corrective action
If the CIM Control READY relay is ON, SECS/GEM communication software
is running.
For the settings of the CIM control READY relay, refer to the following:
Page 99 CA status
If the SECS/GEM communication software starts, version information, license
registration information, and target modules of control software appear in the
event history of the SECS/GEM communication software pre-installed model
module.
Check if there is event information described in the following:
• When using a non-GEM version of MELSEC-Q series SECS/GEM
communication software pre-installed model module, check if there is event
information with "CAS" displayed for "Source."
• When using a GEM or GEM advanced version of MELSEC-Q series SECS/
GEM communication software pre-installed model module, check if there is
event information with "CASECS" displayed for "Source."
• When using RD55UP06-V-BZ11, RD55UP06-V-BZ13, or RD55UP06-V-
BZ15, check if there is event information whose "Source" is "RD55UP06-V"
and name starts with 'detail information: [CAS]' in "Detailed event log
information."
• When using RD55UP12-V-BZ11, RD55UP12-V-BZ13, or RD55UP12-V-
BZ15, check if there is event information whose "Source" is "RD55UP12-V"
and name starts with 'detail information: [CAS]' in "Detailed event log
information."
Make sure that the SECS/GEM communication software is installed at the
transfer destination of the SECS/GEM communication software pre-installed
model module.
Transfer destination: /CF, /SD, or /ROM
Transfer file name: CIMOP.OUT or CIMOP_GEM.OUT
For the method to install the SECS/GEM communication software on the
SECS/GEM communication software pre-installed model module, refer to the
following:
Page 129 Updating SECS/GEM Communication Software Pre-installed
Model Module
If the Mode switch of the MELSEC-Q series SECS/GEM communication
software pre-installed model module set to "STOP", device control to the
programmable controller CPU is not possible.
When SECS/GEM communication is used, always set the switch to "RUN".
If other applications are running, SECS/GEM communication software may be
affected.
Do not run any other applications.
SECS/GEM communication software requires a CF card.
For CF cards with confirmed operation, refer to the following:
Technical bulletin No. FA-D-0023
For the specifications of CF cards, see the website of the product.
SECS/GEM communication software requires a SD memory card.
For SD memory cards with confirmed operation, refer to the following:
MELSEC iQ-R C Controller Module User's Manual (Startup)
Technical bulletin No. FA-D-0023
For the specifications of SD cards, see the website of the product.
Define all device assignment settings for devices used by SECS/GEM
communication software.
If devices not defined by the device assignment settings are configured by
various functions, access is not authorized.
For details on device assignment settings, refer to the following:
Page 78 Device Assignment
When the MELSEC-Q series SECS/GEM communication software pre-
installed model module will be used, the multi-CPU settings of the
programmable controller CPU unit and MELSEC-Q series SECS/GEM
communication software pre-installed model module must also be defined in
the range settings of shared memory. For the multi-CPU settings, refer to the
manual of each module.
To start the SECS/GEM communication software in the basic mode, Ver.1.32J
or later is required. Check if it is Ver.1.32J or later.
When using Ver.1.31H or earlier, start the MELSEC-Q series SECS/GEM
communication software pre-installed model module in the extended mode.
Check the version of the SECS/GEM communication software in the event
history of the Setting/monitoring tools for the C Controller module.
10.1 Troubleshooting by Symptom
10 TROUBLESHOOTING
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