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Troubleshooting
Check the following items before requesting service.
In the case of abnormality, contact the sales dealer immediately where you have purchased the appliance.
Symptoms
If "Rinse" or "Rinse/Spin" is selected, the operation starts with water discharge if
Rinsing water is not
water remains in the drum, and starts with spin if there is no water in the drum,
supplied.
and then water is supplied.
During spin, the
If clothes are unevenly distributed, this may be automatically corrected, returning
operation changes
to the "Rinse" cycle.
to "Rinse".
Spin is not
The appliance detangles clothes for nice fi nish during the spin cycle.
performed during
When using the "Soak" or "ECONAVI (60 °C)" program for "Wash", the fan operation is
the "Spin" cycle.
performed in the middle of the spin cycle to remove moisture. This is not a malfunction.
In the following operation, thin fi bres, etc. may be dried when they are taken out
Clothes are not wet
after washing.
after washing.
• When operating the "Soak" or "ECONAVI (60 °C)" program for "Wash" (Moisture
is removed by fan operation)
If clothes are unevenly distributed, this is automatically corrected, leading to
longer operation time. This tends to occur especially when the amount of clothes
is too large or small.
Check the water drain hose and drain outlet. (P.45 "U11")
Washing time is
In the following cases, excessive bubbles may be formed, and the operation time
longer than the
may become longer to remove bubbles.
displayed time.
• Using large amount of detergent
• Using excessive foaming detergent
• Light soil on clothes
→Reduce the amount of detergent.
The "Soak" and "ECONAVI (60 °C)" programs detangle clothes for a slightly
The total remaining
longer time after the spin operation has fi nished.
time diff ers from
Because of this, the total remaining time display may diff er from the remaining
the remaining time
time for the spin cycle displayed in the display window when the "Spin" button is
of each process.
pressed.
Still operating
although the
After the drying operation has fi nished, the "Anti-crease" operation is performed
remaining time
(approx. 2 hours) to prevent creases. (P.11)
shows "0".
If water is in the drum, the indication may not be correct.
The detergent
If clothes in the laundry net or wet clothes are in the drum, the indication may not
indication is
be correct due to balance of clothes.
incorrect.
→Load the laundry again (after detangling the clothes), and perform operation again.
The detergent amount
For the "Bedding" and "Hand Wash" programs, the detergent amount is not
is not displayed.
displayed because it is fi xed.
42
(continued)
Check the following.
Symptoms
After start, pressing "Pause" can change the settings for "Wash", "Rinse" and
"Spin" until the end of the "Wash" cycle.
Button operation is
To change the program after start or change the settings after "Rinse", turn the
ignored.
power off and then back on.
Button operation is not possible if the door is open.
Check the indicator in power "ON" state, and identify the cause.
•
illumination → The door is locked during operation.
•
illumination +
The door cannot
•
illumination +
be opened.
high.
•
illumination → The preset timer is being set.
→ To cancel the door lock (P.7)
The appliance (rubber or resin) may smell after purchase for certain period. This
smell will disappear as time passes using the appliance.
Disturbing odour
Take out the clothes immediately after the operation has fi nished.
Clean the back side of the window seal. (P.33)
Wash the drum. (P.32)
It may be wet after operation due to moisture formed during the washing or drying
The dry fi lter is wet.
operation. This is not a malfunction. Well dry. (Mould may form.)
The dry fi lter
The dry fi lter may move when the door is closed swiftly or during operation. This
moves.
is not a malfunction.
Water droplets
In the following cases, water droplets may be attached due to the structure of the
door even if the clothes are dry. This is not a malfunction.
are attached on
• The timer dry is used.
the door, drum
• Excessive clothes or many thick clothes are put in.
or window seal
• The dry filter is clogged.
after the drying
• The spin time is switched to shorter time.
operation.
→Wipe off water droplets.
Check the following.
display → Child Lock is set.
display → The door is locked if water temperature is
43
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