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Troubleshooting
Troubleshooting
Check the following items before requesting service.
In the case of abnormality, contact the sales dealer immediately where you have purchased the appliance.
Symptoms
Power failure
The operation is stopped. Turn the power "ON", and restart the operation.
(Operation does not resume after the electricity is restored.)
The breaker has
tripped.
The fl oor or wall
Provide adequate ventilation while drying. Moist wind from the exhaust outlet
is wet. (due to
may cause condensation.
condensation)
After water supply is recovered from water cut-off , remove the water supply hose
Murky water
to release murky water from the faucet, and start washing.
Warm the connection, water supply hose and drum.
(1) Wrap the
connection with a
hot steamed towel.
The water supply
hose is frozen.
Clean the water supply fi lter.
(1) Turn off the faucet.
(2)
(3)
Water pressure is
low.
→In approx. 1 minute, water in the
hose will be drained.
(4)
44
(continued)
(continued)
Check the following.
(2) Remove the water
(3) Put 2 to 3 L of
supply hose and
hot water into the
soak it in hot water.
drum.
50 °C
or less
(5) Loosen the nut.
Turn the power on.
(6) Remove the water
Start.
supply fi lter.
Turn the power off .
(7) Remove the lint
on the water supply
fi lter.
Error Messages
Error Messages
If the buzzer beeps and "U" and "number" are alternately displayed, check the following.
By pressing "Start", the operation will resume (Except for U04, U17 and U18).
Depending on the displayed content of "U" and "Number", "Anti-crease" does not work.
If the problem persists, pull out the power plug and contact your dealer for service.
Error message
Turn the power "OFF" and clean the dry fi lter. (P.31, 39)
If the clothes are not dry, perform the "Dry" operation.
The dry fi lter is
clogged.
Check the water drain hose, drain fi lter and drain outlet.
• Do not allow the tip of the hose to face up.
• Do not raise a part of the hose higher than 1 m.
• The water drain hose or drain outlet is clogged with lint.
• It is frozen.
Water cannot be
• It is crushed.
drained.
• Do not allow the tip to be soaked in water.
• Clean the drain filter if blocked. (P.30)
If the message is still displayed after checking the above, contact your dealer.
If the door is not closed.
→Close the door.
→If the door is closed, close the door after once opening the door.
Door lock
If the door does not open.
malfunction.
→Press the centre of the door fi rmly.
Check the clothes condition.
• Many large items (Towel sheets, Judo uniform, etc.) → Reduce such large items.
• Many clothes → Detangle the clothes.
• Not many clothes → Add one or two bath towels.
Spin operation
The main unit is installed on an unstable location or inclined fl oor surface.
cannot be
Check the water drain hose and drain outlet. (See the descriptions for "U11".)
performed.
You have adjusted the "Level of spin noise", and reduced the vibration and
sound. (P.34)
Check the water supply pathway.
• The water faucet is not turned on.
• The water supply filter is clogged with dust. (P.44)
Water cannot be
• Water or water supply hose is frozen.
supplied.
• The water supply is cut off.
You may have used much detergent, which formed excessive bubbles.
• Water is repeatedly supplied and drained to eliminate the bubble, resulting
in longer operation time. (P.20)
Excessive bubble
• Bubble or water may overflow from the drain outlet or dry filter. (P.20)
• Next time, reduce the amount of detergent or try low suds detergent.
is occurring
• Press the power button to turn off "U17" message.
Set the drain fi lter correctly. (P.30)
The operation is restart when the drain fi lter is set correctly.
Drain fi lter
If "H" and "number" are alternately displayed, check the following.
Check the displayed content (2-digit number after "H"), pull out the power
plug, and contact your dealer.
Inspection is required.
Checkpoints
45
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