Epson C11CA31121 User Manual page 162

Check 4: Check of printer driver settings
Is the printer driver installed?
1 Open [Printers].
Click [Start] (
2
Check that this product icon (EPSON PP-100NPRN) is found in [Printers and Faxes] (or
[Printers]).
If the icon is not found, the printer driver is not installed. See "Installation" on page 28 in this guide to install
the printer driver.
Is the Print Manager status set to Pause?
If [Paused] is displayed for the product's icon (EPSON PP-100NPRN), right-click the icon and click [Resume
Printing].
If performing all of the above checks still does not resolve the problem, the software may not be installed correctly.
Uninstall (delete) the software, and then reinstall.
See "Uninstalling the software" on page 41 in this guide for the software uninstallation procedure.
See "Installation" on page 28 in this guide for the software installation procedure.
Please contact Customer Support if this still does not resolve the problem. When making inquiries, please provide
information about your operating environment (including the computer model, names and versions of software
applications, and other peripheral models), name of this product, and its serial number.
162
) - [Control Panel] - [Printers].