Canon CXDI-80C Service Manual page 154

No.5
If Collection Tool is started up and the [Other Information] category is selected, the screwcap.log,
cxdcap.log and other log files can be collected.
No.6
If Collection Tool is started up and the [Other Information] category is selected, [SnsPBInfo] is
generated automatically, and the DP files and detector logs and X-ray interface box logs can be
collected.
No.7
If Collection Tool is started up and the [Other Information] category is selected, [elog] is
generated automatically, and the following four event viewer logs can be collected.
C:¥Windows¥System32¥winevt¥Logs
• Application
• Security
• Setup
• System
[Manual intervention required for some logs]
1) Logs of X-ray interface box (PCA-XIF board)
• Log collection is required when the X-ray communication failure and/or the system error occurs. For
details on the procedures, please refer to 5.3.2 Obtaining the PCA-XIF board log in Chapter 4 Repair
guide.
• Specify the SnsPBInfo folder as a save folder of the logs.
2) Sensor logs
• Sensor logs must be required when the system error, wireless communication failure and/or image
problem occurs.
• Start Ferry Type FPD Maintenance Tool, select Target IP Address of the detector of which logs you
are going to collect and press the Read Log button.
• Sensor logs are saved in the SnsPBInfo folder.
• For details on the procedures, please refer to CXDI Control Software NE Maintenance Manual.
To collect the logs of X-ray interface box and sensor logs by the Collection Tool, be sure to collect
them and save in the SnsPBInfo folder manually.
6. Troubleshooting
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