Software Revisions - HP 54520 Series Service Manual

Chapter 5: Troubleshooting
Software Revisions
Software Revisions
A softkey in the Utility menu displays the present configuration of the instrument, firmware
and software
e Press Utility ,then press software revisions. The instrument will
display the dates and revision numbers of:
e BootRom Firmware
® BootRom Software
e System Software
e Keybd Firmware
This information may be useful when contacting HP for further service information.
Registration Form
In the instrument software is a registration form. This form is your way of communicating
directly with the factory. Because the form is stored in memory, you can print a copy
whenever you like.
1 Print the form from the oscilloscope:
a Connect a printer to the oscilloscope using the HP-IB port or the RS-232 serial port,
depending on your printer.
b Press utility . Ifyou are using an HP-IB printer, make sure the HP-IB is set to
HPIB talk.
e Press System menu, then press registration form (print).
The instrument will automatically include the configuration information.
2 Ifa printer is not available, there is a similar version of the form on the next page.
Make a copy of the page.
3 Fill out the form, including as much information as you can.
To display the instrument software information, press Utility , then press
Software revisions.
4 Mail (or FAX) the form to the address (or phone number) on the form.
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