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Problem
What you
experience
When press
When press either
either Volume
Volume down
down / Volume
/ Volume up or
up or Mute
Mute button, LED
button, LED not
not blink when
blink
connected to
HDMI or DP only
Webcam or Mic
Webcam or Mic
not working
not working when
connected to
HDMI or DP only
Ethernet port
Ethernet port
(RJ45) cannot
(RJ45) cannot
connect to
connect to
internet
internet on Win 10
/ Win 11
No sound
No sound coming
coming from
from the speakers
the speakers
when play audio/
video on your
system
6. Trouble Shooting Instructions
Possible solutions
Connect USB-A to USB-B cable
Connect USB-A to USB-B cable
Change the LAN Controller Power Saving from
Enable to Disable
• Ensure that you have set the default playback
device as Echo Cancelling Speakerphone or
DELL P2724DEB on your system.
• Turn O the monitor, unplug the monitor
power cord, replug it, and then turn On the
monitor.
• Reset the monitor to Factory Settings.
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