12Troubleshooting; Troubleshooting Tools - HP D5970A - NetServer - LCII Installation Manual

12 Troubleshooting

Troubleshooting Tools

If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting:
HP NetServer Information Assistant (see Chapter 11) contains the
following tools:
Troubleshooting Information
Part Information
List of Error Messages and Beep Error Messages
WARNING
Before removing the top cover, always disconnect the power
cord and unplug telephone cables. Disconnect telephone
cables to avoid exposure to shock hazard from telephone
ringing voltages. Disconnect the power cord to avoid exposure
to high energy levels that may cause burns when parts are
short-circuited by metal objects such as tools or jewelry.
The power switch does NOT turn off the standby power.
Disconnect the power cord from the HP NetServer before
handling components.
The HP NetServer Navigator CD-ROM contains HP NetServer Utilities:
At the HP NetServer Navigator Main Menu, select Access NetServer
Utilities to use the following tools:
HP DiagTools Utility: An easy-to-use hardware diagnostic for
NetServer verification, burn-in, and rapid troubleshooting. DiagTools
is a diskette-based tool. When you select DiagTools from the Utilities
menu, you are prompted to insert a diskette. DiagTools is then copied
from the Navigator CD-ROM to the diskettes.
Event Log Report Utility: Describes server management events and
lets you review a list of errors and other system events.
More NetServer Utilities>>Diskette Library: Enables you to
conveniently generate a flexible diskette for any utility available on the
HP NetServer Navigator CD-ROM. For example, you can create
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