Group Hunt; Step Calling - NEC 1232 AK Series Operation Manual

Intercom Outgoing Call

Group Hunt

Group Hunt searches for an idle extension among all the extensions in a particular Hunting Group.
Extensions are assigned to Hunting Groups in programming - for example, all the extensions in a sales
department might be assigned to Hunting Group 4. When you dial a Hunting Group number, the Group Hunt
feature automatically calls the first idle one it finds. When all extensions in a Hunting Group are busy, you
receive busy tone and can activate Callback or Camp-On. These features automatically connect you to the
first extension programmed into that group as soon as it becomes available. When the called extension does
not answer in the preprogrammed time, the system automatically calls the next idle extension in the same
Hunting Group according to the order in the Hunting Group. You can also call the next idle extension by
manual operation (see Step Calling). The extension to be searched first in the Hunting Group can be fixed
or circulated. When all extensions in the same Hunting Group are searched and no extension answers, Group
Hunt is cancelled.
To call a hunting group

Step Calling

When you make an Intercom call and receive a busy signal or no answer, Step Calling lets you call the other
extensions (in the same Hunting Group) by just dialing a code.
To initiate a Step Call:
30
1. Lift handset.
2. Dial #
number:
3. Dial Hunting Group No. (0 - 7).
- The first idle extension is called. If the extension does not
answer in the preprogrammed time, the system calls the
next idle extension, or the caller can dial # to call next
idle extension.
1. Place Intercom call.
- Receive busy tone or no answer.
#
2. Dial
- Next extension is called. To call the next extension, dial
# again.
.
.