Call Hold, Exclusive - Panasonic KX-TD500 User Manual

C

Call Hold, Exclusive

Allows you to prevent other extension users from retrieving your held call. A call put on
exclusive hold can only be retrieved from the extension that placed it on hold.
To place a call on exclusive hold
PT
During a conversation;
HOLD
Press HOLD.
• The CO or INTERCOM or DN indicator light flashes green slowly.
• The current call is placed on hold.
Retrieving a call on exclusive hold
PT
(CO) INTERCOM
or
Press the CO or INTERCOM or DN
which is on exclusive hold.
Conditions
• Music on Hold
"Music on Hold" is sent to the party on hold, if available.
• What if a call on Exclusive Hold is not retrieved?
If a call on Exclusive Hold is not retrieved in a specific period of time (Hold Recall
Time), Hold Recall (if the extension is on-hook) or Hold Warning tone (if engaged in
another call) rings the extension where the call is held. After this, the held call can be
retrieved from any other extension. Refer to Section 6 "Appendix" in this manual for
details about Tone Patterns.
• Automatic Disconnection
If a call (outside, extension) placed on hold is not retrieved in 30 minutes, it is
automatically disconnected.
• How many outside calls can be put on Exclusive Hold at a time?
The number of outside calls that can be placed on Exclusive Hold on an extension at a
time differs depending on the telephone type as follows :
4-40
Station Features and Operation
4.3 Station Features and Operation
HOLD
Press HOLD again.
(DN)
or
• The CO or INTERCOM or DN indicator light turns steady green.
• You can talk to the held party again.
• The CO or INTERCOM or DN indicator light
flashes green moderately.
• The current call is placed on exclusive hold.