Action Variables; Call Variables - Toshiba IP5000 Series User Manual

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Actions

Action Variables

Call Variables

182
Call Manager uses variables to provide information to actions. Call Manager
replaces the variable token code with the appropriate value when the action
executes. For example, %P becomes '4804969040' when you receive a call
from Toshiba.
Refer to the table below for call variables and their values.
Variable
%A Account Number
%B Call Direction ("In" or "Out")
%C DNIS Called Name
%D DNIS/DID Number
%E This Call Manager's Extension Number. (Can be used for Pri-
mary DN or Secondary DN when using Set DND Action.)
%F Call Forwarded from Extension number
%G DND Message, when phone is in DND. (Can be used for Pri-
mary DN or Secondary DN when using Set DND Action.)
%H Calling Number (hyphenated – type 1, format defined in
agnt_ph.ini)
%I TAPI Call ID
%J Calling Number (hyphenated – type 2, format defined in
agnt_ph.ini)
%L Elapsed Time of Call (H:MM:SS)
%M Main Listed Phone Number (Use with Export Call Info
actions)
%N CallerID Name (outside calls only, requires CallerID)
%OR("field") Outlook Calendar/Reminder "fields":
or
1. "SUBJECT" – subject field of Outlook event.
%OC("field")
2. "START" – start Date/Time of event.
3. "END" – ending Date/Time of event.
4. "IMPORTANCE" – Importance (Low, Normal, High) of
event.
5. "LOCATION" – location of event.
6. "ADVANCE" – number of minutes of advance notice.
7. "STATUS" – Busy status (Free, Busy, Out of Office) of
event.
8. "STIM" – start Time without the Date.
9. "DIFF" – time difference before event start, e.g., 15 min-
utes will report "15 Minutes". Used for text to speech
announcments.
%P Incoming: CallerID Number / ANI; Outgoing: Dialed Number
%S Call Answered ("Y"es or "N"o)
%T Call Type ("IC" or "CO"): IC= Intercom call; CO= Outside call.
TOSHIBA
Information
IPedge UG 01/13