Ip/Digital Call Logging - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Enhancements

The NEC Call Logging Unit now supports licensing via LMS which in most cases can eliminate the

need for a license dongle.

When using NEC DT300 and DT700 desktop terminals, telephone calls can be monitored, recorded and

stored. For single phone applications, the NEC 1-Port Digital Call Logging Unit can be used. This will

only support digital DT300 phone applications. For up to 16 digital ports or VoIP traffic the NEC IP/Digital

Back Office call logging unit can be used.

The back bone of NEC's higher volume call recording software is the NEC IP/Digital BackOffice software

which is PC based and is capable of recording calls from both VoIP (DT700) and digital (DT300) phones.

NEC's BackOffice software works in conjunction with a 4-Port Digital Logging Unit for recording of TDM

IP Tap or BackOffice is used to record IP type calls. IP Tap is installed in line with the IP terminal.

BackOffice relies on port mirroring to collect and process packets for the recording of IP type calls.

The 1-Port IP Call Logging Unit (IP Tap) is a USB device capable of recording SIP audio.

To record SIP audio, the 1-Port Call Logging Unit (IP Tap) must be installed in line with a SIP

phone. Only calls sent or received on the connected SIP phone are recorded.

The 1-Port IP call Logging Unit (IP Tap) can be put in line with the VoIPDB to record either an

extension or a SIP trunk. When recording SIP trunks, a maximum of eight trunk members can be

recorded at a time, but the licenses must be present in the Call Logging Unit. This unit cannot be

used with Digital or Analog phones.

The 1-Port IP Call Logging Unit (IP Tap) can be managed by the Player/Recorder for IP Tap,

BackOffice, the Manager or Reporter Pro.

Three options are available for playing back of the recorded calls. For playback and management of

recorded calls NEC offers the NEC Player/Recorder, Manager and Reporter Pro. All of these perform the

playback function but offer increasing levels of additional features.

IP/Digital Call Logging