NEC Univerge SV8100 Features And Specifications Manual page 964

Issue 13.0
The NEC Digital Player/Recorder is used by an individual user to play back their own archive of calls or
to play back NEC VSR calls stored on their PC or network. It easily manages calls from one storage
location. It does not offer many of the advanced functions of the VSR Manager, such as establishing
preset shortcuts to any number of storage folders for quick and easy access. The Recorder portion of
this software is much like Back Office but scaled down to be utilized by the single port digital call logging
unit. It allows you to set where to store calls, and how long to archive them amongst other things.
The NEC IP/Digital Manager is much like the Player, it provides advanced visibility, access, retrieval, and
playback tools for the VSR Recorder administrators. It provides an intuitive interface for establishing
shortcuts to any number of storage folders and allows the supervisor to search across all storage folders
for specific call information such as User, Time/Date, Length of Call, etc. The application can be used to
access and manage VSR recordings whether created by the single port VSR or the 4-Port Digital Call
Logging Unit.
The NEC Call Logging Unit now supports licensing via LMS which in most cases can eliminate the need
for a license dongle.
The NEC IP/Digital Reporter is NECs most feature rich product for listening to recorded phone calls. It
has functionality much the same as the Manager but offers additional features. These additional features
make management easier by providing tools to help gather data and generate reports. NEC's IP/Digital
Reporter also provides advanced features which help in gathering data and report generation of usage
and performance metrics for analysis and monitoring of the call recording environment. Usage analysis
provide data metrics on call volume, disk usage, average call length, longest calls, most called numbers,
longest recorded time numbers, call volume distribution over date span, call volume distribution at hourly
intervals and call volume distribution at call length intervals.
The use of these products is covered in greater depth it their specific User Guides.
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether or not
contemporaneous with transmission, may be illegal in certain circumstances under
federal or state laws. Legal advice should be sought prior to implementing any
practice that monitors or records any telephone conversation. Some federal and state
laws require some form of notification to all parties to a telephone conversation,
such as using a beep tone or other notification methods or requiring the consent of
all parties to the telephone conversation, prior to monitoring or recording the
telephone conversation. Some of these laws incorporate strict penalties.
Conditions
The PC hosting Back Office should have the power save functionality disabled.
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Encryption is only supported at 256-bit setting.
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Does not support recording of VoIP phone conversations in a Netlink or CCIS configuration.
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No Wireless terminal support.
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UNIVERGE SV8100
IP/Digital Call Logging