Announcement Mailbox - NEC DS1000 IntraMail Feature Handbook

Announcement Mailbox

Announcement Mailbox
Description
An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers without
providing dialing options. The Announcement Mailbox is typically set up to provide information to callers
(such as company directions) and then route back to the Automated Attendant. For example:
The Automated Attendant instructs the caller to dial a digit (e.g., 1) for company directions.
- Record this in the Instruction Menu message for the active Call Routing Mailbox. See Instruction
- Set the dialing options in the Dial Action Table associated with the active Call Routing Mailbox.
The caller dials the digit and listens to the prerecorded Announcement Mailbox message for directions.
After playing the directions, the caller routes back to the Automated Attendant for additional dialing
options.
- See the Hang Up and Next Call Routing Mailbox options in Programming below.
By default, there are 8 Announcement Mailboxes (Routing Mailboxes 008-015). However, you can assign
any of the 16 Routing Mailboxes as an Announcement Mailbox.
12 Chapter 1: Features
Menu on page 65 for more.
See Dial Action Table on page 42 for more.
DS1000/2000 IntraMail Feature Handbook