Instruction Menu - NEC DS1000 IntraMail Feature Handbook

Instruction Menu

Description
The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the Instruc-
tion Menu greets callers and provides them with the Automated Attendant dialing options. The Instruction
Menu is associated with the active Call Routing Mailbox. Normally, you should have the System Adminis-
trator customize (rerecord) the Instruction Menu to match the dialing options enabled in the site's Dial
Action Table. If a custom Instruction Menu is not recorded, the Automated Attendant callers hear:
"If you are calling from a touch tone phone, please dial the extension number you wish to reach, or dial
0 for assistance. If you are calling from a rotary dial phone, please stay on the line for assistance."
Operation
Log onto System Administrator's mailbox.
(72) Access System Administrator options.
SA
[SYS ADMIN] - [N/A]
I (4)
0
Plays Help message.
DS1000/2000 IntraMail Feature Handbook
Recording an Instruction Menu for a Call Routing Mailbox
[Super Display Soft Key] - [Keyset Soft Key]
Select Instruction Menus.
[INSTRUCTION] - [INST]
Enter the Call Routing Mailbox number.
(5) Listen to the current Instruction Menu (if any).
L
[LISTEN] - [LSTN]
#
(7) Record a new Instruction Menu.
R
[RECORD] - [REC]
Record message.
*
(3)
E
#
E (3) Erase the Instruction Menu.
[ERASE] - [ERASE]
# Go back to the System Administrator options.
[EXIT] - [EXIT]
# Go back to the System Administrator options.
[EXIT] - [EXIT]
Instruction Menu
Exit listen mode.
Pause or restart recording.
[RESUME] - [RESUME]
[PAUSE] - [PAUSE]
Erase recording.
[CANCEL] - [CNCL]
Exit recording mode.
[DONE] - [DONE]
Chapter 1: Features
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