Message On Hold - NEC DS1000 IntraMail Feature Handbook

Message On Hold

Description
Message On Hold allows the System Administrator to record a message that will play to callers while they
wait on Hold. For example, you can record a message summarizing available services or hours of operation.
This message will play to callers as soon as you put them on Hold, and continually repeat as long as they
remain on Hold. Message On Hold recording is only available from the System Administrator's Mailbox. Intr-
aMail provides a single Message On Hold. Any number of callers can simultaneously listen to the Message
On Hold recording.
Operation
Log onto System Administrator's mailbox.
(72) Access System Administrator options.
SA
[SYS ADMIN] - [N/A]
1
#
0 Plays Help message.
DS1000/2000 IntraMail Feature Handbook
Recording the Message On Hold
[Super Display Soft Key] - [Keyset Soft Key]
Select Message On Hold.
[MSG ON HOLD] - [N/A]
L (5) Listen to the current Message On Hold (if any).
[LISTEN] - [LSTN]
# Exit listen mode.
(7) Record a new Message On Hold.
R
[RECORD] - [REC]
Record message.
* Pause or restart recording.
[RESUME] - [RESUME]
[PAUSE] - [PAUSE]
(3) Erase recording.
E
[CANCEL] - [CNCL]
# Exit recording mode.
[DONE] - [DONE]
E (3) Erase the Message On Hold.
[ERASE] - [ERASE]
# Go back to the System Administrator options.
[EXIT] - [EXIT]
0 Plays Help message.
Go back to the Main Menu options.
[EXIT] - [EXIT]
Message On Hold
Chapter 1: Features
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