Centrex Transfer - NEC DS1000 IntraMail Feature Handbook

Centrex Transfer

Description
Centrex Transfer is a Dial Action Table option that can transfer an Automated Attendant call from a Centrex
trunk to an outside number using the features of that Centrex trunk. With Centrex Transfer, the Automated
Attendant answers an outside call and then transfers the caller back to the telco using the same trunk on
which the call initially rang. To set this up, assign a Dial Action Table action as a UTRF to a System Speed
Dial bin (e.g., #200P). The bin should contain the complete dial string (preceded by a Flash command)
required to initiate the Centrex Transfer. When the Automated Attendant answers, the caller dials the digit
and IntraMail automatically routes them to the outside number.
Centrex Transfer is only available if the telephone system connects to Centrex trunks that provide the fea-
tures required to complete the transfer. Similar to External Transfer, Centrex Transfer allows your callers to
easily reach branch offices and important off-site associates. Unlike External Transfer, Centrex Transfer
requires unique telco features.
Operation
Operation is automatic once set up in programming.
DS1000/2000 IntraMail Feature Handbook
Centrex Transfer
Chapter 1: Features
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