Quick Message - NEC DS1000 IntraMail Feature Handbook

Quick Message

Quick Message
Description
Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit (normally
*) followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick Message is
enabled by default, it is an efficient way for experienced Automated Attendant callers to leave messages.
There is no need to dial an extension first. To make this option more readily available to all Automated Atten-
dant callers, consider having the active Instruction Menu describe how to use the Quick Message option.
There are two Quick Message Dial Action Table actions:
Quick Message with Greeting (REC1)
The caller hears the mailbox greeting followed by a beep and can leave message. If the greeting is not
recorded, the caller hears, "At the tone, you can leave your message for extension xxx (or name if
recorded). Start recording at the tone. When you are done, press the # key or hang up."
Quick Message without Greeting (REC2)
The caller bypasses the mailbox greeting (hearing "Recording" and a beep instead) and can leave a mes-
sage. This is typically used with a Next Call Routing Mailbox when the caller is asked to dial a digit
(e.g., 1) to leave a message. Otherwise, the mailbox greeting (if recorded) would be heard again.
Operation
To leave a Quick Message after the Automated Attendant answers:
1. Dial * .
2. Dial the Subscriber Mailbox number.
3. Leave message and hang up.
OR
Leave message and dial # .
Dialing # may provide you with additional dialing options. This depends on how the called mailbox's Next
Call Routing Mailbox is set up.
98 Chapter 1: Features
Leaving a Quick Message
DS1000/2000 IntraMail Feature Handbook