The Phone Cannot Make Any Calls; The Phone Cannot Make Any External Calls; A Speed Dial/Personal Directory Entry Is Not Working Correctly - NEC DT700 User Manual

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The phone cannot make any calls

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The phone cannot make any external calls

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A Speed Dial/Personal Directory entry is not working correctly

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P H O N E TR O U B L E S H O O T I N G
Calling
If you cannot
Note: restart
unplug the phone from power and the network for ten seconds, then reconnect
the telephone to your network and power to perform a
If you are still having problems with your phone, contact your system administrator.
If you are using a headset, try using the phone handset to make a telephone call. If the
phone works while using the handset but not your headset, replace the headset you
have attached to the phone.
Press the Menu key, then go to
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
Restart the phone:
Press the Menu key.
a.
5
Select Reboot.
b.
Press the OK Soft Key or
c.
If you cannot
Note: restart
unplug the phone from power and the network for ten seconds, then reconnect
the telephone to your network and power to perform a
If you are still having problems with your phone, contact your system administrator.
In your network requires and outside access code to reach an outside telephone line,
make sure you enter that as the first number when you are dialing an outside line.
Verify that your network is not having problems accessing outside telephone service.
Contact your system administrator to verify that your account is authorized to call
external numbers.
Press the Menu key, then go to
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
Restart the phone:
Press the Menu key.
a.
5
Select Reboot.
b.
Press the OK Soft Key or
c.
If you cannot
Note: restart
unplug the phone from power and the network for ten seconds, then reconnect
the telephone to your network and power to perform a
If you are still having problems with your phone, contact your system administrator.
For any speed dial or Personal Directory numbers that are configured to call an
outside/external telephone number, verify that you have to outside calling code
programmed at the start of the number entry, and that your account is authorized to call
external numbers.
the phone using the Menus if your phone is locked up,
6 2
Status, Network Information and verify that the
b
Enter key on the cursor pad to restart the phone.
the phone using the Menus if your phone is locked up,
6 2
Status, Network Information and verify that the
b
Enter key on the cursor pad to restart the phone.
the phone using the Menus if your phone is locked up,
.
restart
.
restart
.
restart
DT700 User Manual