The Phone Does Not Ring; I Cannot Reconnect To A Call On Hold/The Call Does Not Terminate - NEC DT700 User Manual

The phone does not ring

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2
3
Figure 6.15 Do Not Disturb Set from DND Soft Key
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5

I cannot reconnect to a call on Hold/The call does not terminate

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P H O N E TR O U B L E S H O O T I N G
Calling
You can also press the Cancel Soft Key to exit without making any changes.
Turn up the ringer volume.
d
Press the key on the cursor pad while it is in the on-hook status to turn up the
a.
ringer volume.
If you do not hear ringer tone, contact your system administrator.
b.
Check that you do not have the phone set to ring only on a headset.
Press the Menu Key.
a.
3
Select User Settings.
b.
1 2
Select Headset,
c.
Press the OK Soft Key or
d.
Place a call to the phone to test for a ring tone.
e.
Verify that DND (Do Not Disturb) is not enabled on the phone. Contact your system
administrator to determine if this feature is available on your system.
To disable DND, press the DND Soft Key. You should also any desktop application for
your phone (if available) to verify that DND is not enabled through the application.
To disable DND using star codes, dial *79 from the phone.
Restart the phone:
Press the Menu key.
a.
5
Select Reboot.
b.
Press the OK Soft Key or
c.
If you cannot
Note: restart
unplug the phone from power and the network for ten seconds, then reconnect
the telephone to your network and power to perform a
If you are still having problems with your phone, contact your system administrator.
If you put a call on hold and then have a problem trying to un-hold or reconnect to a
call during a conference or transfer, the caller may have dropped. This can happen if
the other caller has had an interruption with their network connection.
In most cases, the call will time out and the call will terminate automatically. In cases
where the call is not automatically terminated, press the EndCall Soft Key to
terminate the call.
1
Ringing, and then Disable to disable headset ringing.
b
Enter key on the cursor pad.
b
Enter key on the cursor pad to restart the phone.
the phone using the Menus if your phone is locked up,
.
restart
DT700 User Manual