Incoming Ring Group Assignment For Acd Group - NEC SL1100 Programming Manual

ISSUE 4.0

41-03 : Incoming Ring Group Assignment for ACD Group

Level:
SA
(This Program is available for V1.5 or higher)
Description
In Program 41-03 : Incoming Ring Group Assignment for ACD Group for each incoming trunk
group set up in Program 22-05, designate which ACD Group (01 ~ 02) the trunks should ring for each
of the eight Work Periods. Also use this program to assign an Incoming Trunk Ring Group as priority
or normal. Use Program 41-06 to set up the Work Schedules and Work Periods for trunks. Use
Program 41-07 to assign the Work Schedules to the days of the week.
Input Data
Incoming Ring Group Number
ACD Work Period Mode Number
Item Item
No.
01 ACD Group Number
02 Night Announcement
Service
03 Priority Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Ring Groups
Programming Manual
Program 41 : ACD Setup
Input Data
0 ~ 2 For each incoming trunk group set up in
0 = No Setting Program 22-05, designate which ACD
Group (1 ~ 2) the trunks should ring for
each of the eight Work Periods.
0 = No Designate for each incoming trunk, wheth-
1 = Yes er or not Night Announcement Service is
assigned.
0, 1 ~ 7 Determine whether or not an incoming call
0 = No Priority to a trunk ring group should follow a priori-
1 = Highest Priority ty assignment.
7 = Lowest Priority
01 ~ 25
1 ~ 8
Description
SL1100
Program
41
Default
0
0
0
2-365