ISSUE 4.0
Level:
SA
(This Program is available for V1.5 or higher)
Description
Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is
transferred when overflow occurs.
Input Data
ACD Group No.
Item
Item
No.
01
1 ~ 3
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Programming Manual
Program 41 : ACD Setup
41-09 : ACD Overflow Table Setting
Input Data
0 ~ 3
Define the ACD group to which a call is
0 = No Setting
transferred when overflow occurs.
3 = In-Skin Voice Mail
Integration
01 ~ 02
Description
SL1100
Program
41
Default
0
2-371