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Confirm the System Configuration Information
When you boot your computer from your System Software CD, the diagnostics pro-
gram displays a list of the computer devices and components in the Device Groups
area on the main screen.
Do not be concerned if the Device Groups area does not list the names of all the
components or devices connected to your computer. For example, you may not see a
printer listed, although you know one is attached to your computer. If the printer is
connected to the computer through the parallel port connector, you can test the
printer connection with the Parallel Ports test.
Use the Dell Diagnostics Help Menu
Several comprehensive categories in the Help menu provide instructions on how to
use the Dell Diagnostics. Each category explains the menu item, test group, subtest,
and test and error results. To enter the Help menu, perform the following steps:
1.
Press the up- or down-arrow key to highlight Select Devices to Test in the
Diagnostics Menu.
2.
Press <Enter>.
3.
Press <h>.
The categories on the Help menu are Menu, Keys, Device Group, Device, Test, and
Versions. The categories provide detailed descriptions of the devices that you are
testing.
Menu
The Menu category provides descriptions of the main screen, the device groups, and
the different diagnostic menus and commands as well as instructions on how to use
them.
Keys
The Keys category explains the functions of all of the keystrokes available in the Dell
Diagnostics.
Device Group
The Device Group category describes the test group that is presently highlighted in
the Device Groups list on the main screen. For example, the following information
appears when System Memory is highlighted in the Device Groups list and you
select the Device Group category in the Help menu:
System Memory
This module provides tests for system memory. The address
lines, data lines, and memory cells are tested for coupling
faults, opens, and shorts.
Troubleshooting
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