Resolve Pc Card Problems; Resolve Software Problems; Install And Configure Software - Dell Inspiron 3800 Reference And Troubleshooting Manual

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Resolve PC Card Problems

•
Ensure that the PC Card is properly inserted into the connector.
•
Ensure that the card is recognized by the Windows operating system by perform-
ing the following steps:
1. Click the Start button, point to Settings, and then click Control Panel.
2. In the Control Panel, double-click the PC Card (PCMCIA) icon.
3. Ensure that the card is listed in the PC Card (PCMCIA) Properties window.
If you still have problems with a Dell-provided PC Card, call Dell for technical assis-
tance. For instructions, see Chapter 5, "Getting Help." If you have problems with a
non-Dell-provided PC Card, call the card manufacturer.

Resolve Software Problems

Software problems can result from the following circumstances:
•
Improper installation or configuration of an application program
•
Input errors
•
Drivers that may conflict with certain application programs
•
Memory conflicts
You can confirm that a problem is software related by running the System Board
Devices tests as described in "Running the Dell Diagnostics," found earlier in this
chapter. If all tests in the device group run successfully, the error condition may be
related to a software problem.
NOTE: For detailed troubleshooting information on a particular application program,
see the software documentation or contact the software manufacturer.

Install and Configure Software

Before installing additional software, ensure that the application program is
compatible with the Windows operating system installed on your computer and that
your computer meets the minimum hardware requirements needed to run the
software.
Before installing software on your hard-disk drive, use a virus-scanning application pro-
gram to check the diskettes or CDs for viruses. Viruses can quickly use all available
system memory, damage and/or destroy data stored on the hard-disk drive, and per-
manently affect the performance of the application programs they infect.
Software usually includes installation instructions in the accompanying documenta-
tion and a software setup program (usually called setup.exe or install.exe) on a
diskette or CD.
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