Resolve Audio Problems; Resolve Cd-Rom Or Dvd-Rom Drive Problems; Resolve Diskette Drive Problems - Dell Inspiron 3800 Reference And Troubleshooting Manual

3-12 Dell Inspiron 3800 Reference and Troubleshooting Guide

Resolve Audio Problems

•
Use the volume control buttons on the left side of the computer to adjust the
volume.
•
Run the Audio Controller test as described in "Running the Dell Diagnostics,"
found earlier in this chapter.
If you still have an audio problem, call Dell for technical assistance. For instructions,
see Chapter 5, "Getting Help."

Resolve CD-ROM or DVD-ROM Drive Problems

NOTE: Inconsistencies in the manufacturing of CD-ROM media may cause some
high-speed CD-ROM drives to vibrate more than others. This vibration and the associ-
ated noise does not indicate a defect in the drive or the CD.
•
Double-click the My Computer icon on your desktop and verify that the drive is
recognized by the operating system. Most of the common boot sector viruses
cause the CD-ROM or DVD-ROM drive to "disappear." Use the virus-scanning
software to check for and remove viruses.
•
Clean the disc using a commercially available cleaning kit.
•
Clean the drive using a commercially available cleaning kit.
•
Try another CD or DVD.
NOTE: Because different DVD file types are currently used in the industry, not all
DVDs work in all DVD-ROM drives.
•
Run the IDE Devices tests as described in "Running the Dell Diagnostics," found
earlier in this chapter.
•
Turn off the computer and remove the CD-ROM or DVD-ROM drive from the
media bay. Replace the drive and turn on the computer.
If you still have a CD-ROM or DVD-ROM drive problem, call Dell for technical assis-
tance. For instructions, see Chapter 5, "Getting Help."

Resolve Diskette Drive Problems

•
Ensure that the diskette is not write-protected if you are trying to copy data to it.
•
Try a different diskette in the drive. If the new diskette works, the original diskette
may be defective.
•
Check the settings on the Page 1 submenu of the System Setup program as
described in Appendix B, "Using the System Setup Program."
•
Run the Diskette tests as described in "Running the Dell Diagnostics," found
earlier in this chapter.
•
Clean the drive using a commercially available cleaning kit.
•
Restart the computer.