Panasonic KX-TD500 System Reference Manual page 504

2.02 Call Forwarding-Busy/Off-Hook
Description
Call Forwarding-Busy/Off-Hook provides
automatic call transfer to a preset destination
when the user's extension is busy or off-hook.
Busy status means all PDNs are used, or off-hook
status (including hands-free status) or in the PITS
programming mode.
Incoming calls can be forwarded to extension
users, Voice Mail ports, or operators.
"FDN for General Operator Call" is used to assign
operators as the destination of Call Forwarding.
Refer to Section 10-D-1.01 "Operation (1/3)" for
further information.
The following incoming calls do not receive Call
Forwarding treatment.
• A call from doorphone
• A call appearing on PCO button
• A call routed via DIL 1: N feature
• A call directed to a UCD group
To set this function, assign "System-Class of
Service", Call Forwarding/Do Not Disturb to "Yes".
For setting and canceling this function, two
methods are available:
<1> By pressing the FWD/DND button.
<2> By dialing the feature number for
"Call Forwarding-Busy Set" and
"Call Forwarding/Do Not Disturb Cancel".
Programming
System Programming
"System-Class of Service (1/3)",
Call Forwarding/Do Not
Disturb
"System-Numbering Plan (4/11)",
Call Forwarding-Busy Set
"System-Numbering Plan (5/11)",
Call Forwarding/Do Not
Disturb Cancel
Reference
VT Dumb
10-D-4.01 11-C-7.00
10-D-6.04 11-C-11.00
11-D-6.05 11-C-11.00
4-F-12
Conditions
To set or cancel this function, use the PDN
button.
An extension user may have only one type of
Call Forwarding/Do Not Disturb feature in effect
at any time. If a second type is assigned, the
previously assigned type is canceled.
If the extension to which calls are to be
forwarded itself is in a call forward mode, a call is
not forwarded furthermore. The call rings at the
first forwarded extension. In case of an outside
call, if not answered in a specified time period,
the call will be routed to another destination, if
available, based on the "Intercept Routing-No
Answer" feature.
Calls from any VM extension will not be
forwarded, if forwarding destination is another
VM extension.
An extension user is rejected with reorder tone if
he or she attempts:
• In case of the parameter "Tenant Service" is
employed, the user cannot set the destination
to an extension or an Attendant Console which
belongs to another tenant.
• To call another extension that presets its
destination to the user's extension.
The Operators (Attendant Console or Extension)
can cancel the Call Forwarding/Do Not Disturb
feature assigned to the extension users. Refer to
Section 4-I-11.00 "Remote Station Feature
Control".