Troubleshooting; Fault Locating Methods; Viewing Debugging Logs - Huawei espace 7810 Administrator's Manual

Huawei IP Phone eSpace
7810&7820&7830&7850&7870&7803X
Administrator Guide

4.1 Fault Locating Methods

4.1.1 Viewing Debugging Logs

IP phone logs help users to locate the cause of a fault on an IP phone and learn the operating
status of an IP phone. The log file can be stored on the server so that maintenance personnel
can query the logs. The log file can be stored to the computer of a user so that the user can
query them.
Configuring the IP phone
To export a log file to the server, proceed as follows:
1.
2.
Figure 4-1 Setting the Export System Log parameter
3.
Configuring the log server
You must configure the log server before exporting log files to the server. A common file
server can function as a log server and 3CDaemon is recommended. To configure a log server,
proceed as follows:
1.
2.
Issue 01 (2011-12-31)
Log in to an IP phone's web page, click the Upgrade tab, and click Advanced.
Log in to eSpace 7870's web page, click the Phone tab, and click Configuration.
Select Server from the Export System Log drop-down list box, and enter the system log
server address, as shown in
Click Confirm.
The IP phone automatically restarts, and the settings take effect.
Double-click 3CDaemon.EXE.
Start the log server, click Syslog Server and click Configure Syslog Server.
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Troubleshooting

Figure 4-1.
4 Troubleshooting
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