Table of Contents
1
1.1
Incoming Call Features.......................................................................................14
1.1.1
Direct In Line (DIL) ............................................................................................................ 17
Intercept Routing ............................................................................................................... 27
1.1.2
Internal Call Block ............................................................................................................. 33
1.1.3
Call Waiting ....................................................................................................................... 37
1.2
1.2.1
Idle Extension Hunting ..........................................................................................38
1.2.2
Group Call Distribution ...................................................................................................... 43
Queuing Feature ............................................................................................................... 46
VIP Call ............................................................................................................................. 48
Overflow Feature ............................................................................................................... 49
Log-in/Log-out ................................................................................................................... 51
Supervisory Feature .......................................................................................................... 53
1.3
1.3.1
Call Forwarding (FWD)...................................................................................................... 57
Do Not Disturb (DND)........................................................................................................ 60
1.4
Answering Features............................................................................................61
1.4.1
Line Preference-Incoming ............................................................................................... 62
Call Pickup ........................................................................................................................ 63
Hands-free Answerback .................................................................................................... 64
1.5
Making Call Features ..........................................................................................65
1.5.1
Predialling .............................................................................................................65
1.5.2
1.5.3
1.5.4
1.5.5
1.5.6
Intercom Call .........................................................................................................70
1.5.7
Call Waiting Tone .............................................................................................................. 72
Whisper OHCA .................................................................................................................. 74
1.5.8
Trunk Access ........................................................................................................75
1.5.9
Emergency Call.....................................................................................................77
Feature Guide
5