4.3.11 Call Center Settings [Line 1]–[Line n]
Enable Call Center
Description
Value Range
Default Value
Configuration File Reference
Disposition Code
Description
Value Range
Default Value
Configuration File Reference
Customer Originated Trace
Description
Value Range
Default Value
Configuration File Reference
94
Administrator Guide
Selects whether to add menu items for Call Center.
•
Yes
•
No
No
CALL_CENTER_ENABLE_n
Selects whether to enable the Disposition Code.
•
Yes
•
No
No
CC_DISPOSITION_CODE_ENABLE_n
Selects whether to enable the Customer Originated Trace.
•
Yes
•
No
No
CC_CUSTOMER_ORG_TRACE_ENABLE_n
Document Version: 2017-07