Licensing The Call Recording Software; Automatically Activating A License Using The Licenese Manager - NEC Univerge SV9100 Installation Manual

Licensing the Call Recording Software

From version 4 of the call recording software onwards, a license is required before any recording can
take place or the software can be used. When you purchase a call recording unit, an 'Activation Code'
is supplied at the same time. This code is assigned to the 'Machine ID' of the PC that the call recording
software is installed on. The 'Machine ID' is generated by the call recording software and based upon
the hardware installed in the call recording server. If additional hardware is added to the PC or the
existing hardware is changed then this will change the Machine ID of the PC and will invalidate the call
recording license.
Licenses can be automatically activated if the Call Recording server is connected to the internet. This
process looks at the Machine ID of the PC and then ties this to the Activation code that is entered. The
licensing portal then creates a license file that is transferred to the PC and is installed. If the call
recording server isn't connected to the internet then the license has to been manually activated.
Where Netlink is used, each installation of the call recording software needs to be licensed separately.
Be sure to use the correct Activation Code for the appropriate number of channels on each installation.
Automatically Activating a License Using the License Manager
Open the license manager which can be found in Start > Programs >Sense Calls > License Manager.
In the License Details page, any existing licenses are shown in the lower right hand corner.
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