If the test is successful then MyCalls can communicate with the call recording database. Click ok to
clear down the message.
Click OK twice to save the call recording configuration.
Netlink and Call Recording
When MyCalls is used with Netlink, there needs to be the appropriate MyCalls licenses installed on the
SV8100/SV9100. A Netlink Node license should be installed for each remote Secondary system. When
Netlink is used over a number of remote sites and call recording is required, a physical call recording
unit will have to be installed at the remote site. The call recorder and software would be installed as
normal and then MyCalls has to be configured to be aware of the remote call recorder installation. In
the call recording configuration, multiple recorders can be added to the list of installed call recorders.
Once all of the recorders have been added, you can click the edit button and configure each call
recording server. In the Trunk Licensing section, click on the drop down menu for each trunk and assign
it to the appropriate call recorder.
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