Manually Pausing Recording Using Dtmf Digits - NEC Univerge SV9100 Installation Manual

Manually Pausing Recording Using DTMF Digits.

Manual pausing of call recording using DTMF digits can be implemented on ISDN and SIP trunk call
recording, pausing isn't available on Analogue trunks. Pausing is a licensed feature and there is a
separate license that will allow pausing from the PBX side and the outside caller. The purpose of the
feature is to allow sensitive information not to be recorded. When enabled, the feature will detect a
defined sequence of DTMF and stop / start recording during a call. A time-out value can also be
configured so that if a recording is paused it will automatically start recording again after a set number
of seconds. When the DTMF stop or start commands are instigated both parties will hear the DTMF
digits being sent to line. Whilst the recording is in a stopped state, the call continues to record as normal
but silence is recorded in it until it starts recording again. A programmable function key can be put on
a digital keyset to dial the DTMF digit to send the digits for stop / start recording.
This is a licensed feature that will need to be activated before it will work. When you order the license,
you will receive and Activation Code that needs to be installed using the license manager. This should
be 'Merged' with the existing license.
License Code
EU000221
EU000222
Once the license has been installed then you can see in the license manager if the feature has been
enabled under the API DTMF option.
Description
MyCalls Call Recorder Manual Pausing PBX Side. This allows a user on
the PBX side of the call to pause recording by dialling DTMF digits.
MyCalls Call Recorder Manual Pausing Caller Side. This allows the
external caller to dial digits to pause recording.
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