Using 'Calls - NEC Univerge SV9100 Installation Manual

Using 'Calls'

To Login to the call recording software, click the 'Calls' shortcut from the desktop of the call recording
server. The default username is 'admin' and password 'callrecorder'.
When logged into Calls, you will see a list of calls that have been recorded and some details about the
calls. To playback a call using Calls, double click on the call from the list and it will be played back.
This is usually done using the MyCalls interface but it may be necessary to review the call list in Calls
to confirm call recording is working as expected. It's important to establish with SIP calls that the
direction of the call is correct, SIP calls can be identified as being listed with 'Box' number 129 and as
having a comment stating the codec used for the call. If the direction of SIP calls show incorrectly, then
it may be necessary to review the VoIP call recording configuration. It's possible to make calls and click
the refresh button in Calls, this will allow you to see live call information to verify call recording is working.
Live calls are highlighted in grey in Calls.
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