Dell EMC ML3 User Manual page 105

Table 35. Main error events (continued)
Event Code Message Text and Description
2045 Library Verify test failed
because move media test failed.
2046 Library Verify test failed
because drive communication
test failed.
2047 Library Verify test failed
because the bar code scanning
test failed.
2052 An open magazine was
detected in one or more
modules.
2053 An open top cover was
detected.
2054 An open bottom cover was
detected.
2055 An open unit lock was
detected.
Details and Solution
The minimum requirements for the Library Verify are at least
one unloaded drive and one data cartridge that is compatible
with that unloaded drive that is installed in the library. If no
drives are unloaded or no compatible media is found, the test
fails and an error event is generated.
v To view event details from Management GUI, click the event,
and then view all of the event details to see what elements
were involved in the move failure.
v Check for obstructions in the pathway of the accessor such as
a cartridge that is sticking out.
v Verify module alignment and frame alignment.
v Check if accessor is stuck in lock mechanism, move the
accessor apart from lock mechanism and enable lock
mechanism correctly.
v Remove and reseat the drive canister to ensure that the drive
is fully seated.
v If the issue persists, reset the drive.
v Use the library Management GUI to pull a drive support ticket
and check the device analysis section for help (HPE Library
and Tape Tools must be installed to view support ticket).
v Verify that no obstruction is in front of the bar code scanning
module on the cartridge table on the accessor.
v If the error persists replace the accessor.
v For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine of
the lowest library module, and verify that the entire area of
the bottom cover is free of any objects that might obstruct the
accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization and
inventory, verify that no further critical events were
generated.
Ensure that all magazines are inserted and properly locked. Do
not open magazines by using the emergency release while the
library is operating and the accessor is moving.
Ensure that the top cover is inserted and properly locked. Do not
open top cover by using the emergency release while the library
is operating and the accessor is moving.
Ensure that the bottom cover is inserted and properly locked. Do
not open bottom cover by using the emergency release while the
library is operating and the accessor is moving.
Ensure that all unit locks are properly locked. Do not open unit
locks by using the emergency release while the library is
operating and the accessor is moving.
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Troubleshooting