Error Indication; Error Codes - Brother MFC Series Service Manual

3

ERROR INDICATION

This machine has self-diagnostic functions. When the machine is not working properly, it
diagnoses the error, displays error messages on the LCD according to the symptoms, and
helps the service personnel quickly investigate the cause of the problem.
3.1

Error Codes

Error
Code
Cannot identify a black Ink cartridge
20
Detected by the Ink cartridge detection sensor and the Ink remaining
sensor.
Cannot identify a yellow Ink cartridge
21
Detected by the Ink cartridge detection sensor and the Ink remaining
sensor.
Cannot identify a cyan Ink cartridge
22
Detected by the Ink cartridge detection sensor and the Ink remaining
sensor.
Cannot identify a magenta Ink cartridge
23
Detected by the Ink cartridge detection sensor and the Ink remaining
sensor.
Problem with the Ink cartridge IC chip
- Authentication mismatch
24
- An incompatible cartridge was detected
- It was detected that a wrong color cartridge is loaded
Unable to communicate with the Ink cartridge IC chip.
25
(Ink cartridge side)
The black Ink cartridge has reached its replacement period.
The black Ink has reached its refill period.
26
Ink ejection has reached the specified number of times when the Ink
remaining sensor determines that there is no remaining ink.
The yellow Ink cartridge has reached its replacement period.
The yellow Ink has reached its refill period.
27
Ink ejection has reached the specified number of times when the Ink
remaining sensor determines that there is no remaining ink.
The cyan Ink cartridge has reached its replacement period.
The cyan Ink has reached its refill period.
28
Ink ejection has reached the specified number of times when the Ink
remaining sensor determines that there is no remaining ink.
The magenta Ink cartridge has reached its replacement period.
The magenta Ink has reached its refill period.
29
Ink ejection has reached the specified number of times when the Ink
remaining sensor determines that there is no remaining ink.
No black Ink cartridge loaded.
2A
Detected by the Ink cartridge detection sensor
No yellow Ink cartridge loaded.
2B
Detected by the Ink cartridge detection sensor
Description
2-8
Reference
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2-20
2-20
2-21
2-21
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2-21
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