Problems When Starting Expressbuilder On Windows; Problems When Installing Bundled Software - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
[?] There are RX dropped packets when the system was started on Linux

Although there may be RX dropped packets when the system is started, there is no operational problem.
Check the system and network environment when there are RX dropped packets during operation or
when there is no communication.
5.9

Problems When Starting EXPRESSBUILDER on Windows

[?] Cannot read documents
 Do you have Adobe Reader installed correctly in your computer?

To read PDF files, Adobe Reader needs to be installed in your computer.
 Is your browser Internet Explorer?
 Internet Explorer sometimes displays the Information bar to enforce security. If this happens, click the
Information bar to display the documents.
[?] The menu does not appear
 Is the shift key pressed?

Setting the DVD/CD with the shift key pressed down cancels the Autorun feature.
 Is the OS in the proper state?

The menu may not appear depending on the system registry setting or the timing to set the DVD/CD. In
such a case, select My Computer from Explorer and double-click the icon of the set DVD drive.
[?] The menu items started by Autorun are unavailable
 Is your system environment correct?

Some software requires administrator authority or needs to be operated on the server. Run on the
appropriate environment.

Confirm the settings of [Regional and Language Options]. Set the language settings of each tab to
English(US).
5.10

Problems When installing Bundled Software

[?] The installer was displayed by a wrong language or resulted in an error
 Is your system environment correct?

Confirm the settings of [Regional and Language Options]. Set the language settings of each tab to
English(US).
[?] NEC ESMPRO Agent (for Windows)

For details of NEC ESMPRO Agent (for Windows), refer to "NEC ESMPRO Agent Installation Guide
(Windows)" in EXPRESSBUILDER or its help.
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Express5800/E120d-1 Maintenance Guide
5. Troubleshooting