Problems When Using Os - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
[?] Unable to access the (internal or external) SCSI devices
 Is the SCSI device supported for use with the server?

Operation of any SCSI device that is not authorized by NEC is not guaranteed.
 Are the optional SCSI controllers properly configured?

If the optional SCSI controller board is installed and connecting SCSI devices, use the BIOS Setup utility
to configure the SCSI devices correctly. For details, refer to the manual that comes with the optional
SCSI controller board.
 Are SCSI devices settings correct?

If the server connects to external SCSI devices, SCSI ID and SCSI terminator need to be configured.
For details, refer to the manual that comes with the SCSI devices.
5.8

Problems When Using OS

[?] Windows operation is unstable
 Have you installed the Starter Pack?
 If the network driver is installed after OS is installed, Windows operation may become unstable.
Install the Starter Pack by referring to the description about how to install the Starter Pack for
each OS in "Installation Guide (Windows)".
[?] After the system is restored from the backup tool, Windows is misbehaving

Update the system by using EXPRESSBUILDER (refer to Chapter 2 Installing the Bundled Software in
"Installation Guide (Windows)".
[?] The system time lags

In Windows Server 2008, if you do not use the server that adjusts time such as NTP (Network Time
Protocol) Server, the system time may differ from actual time.
In this case, use NTP server or disable Windows Time Service.
[?] Fails to be recognized on network
 Is the cable connected properly?

Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.
 Are BIOS settings correct?

You can disable the internal network controller using the BIOS setup utility. Check the settings with
BIOS setup utility.
 Have you completed protocol and services settings?

Verity that the network driver for the server network controller has been installed. Also verify that
protocol such as TCP/IP or various services have been properly specified.
 Are transfer rate settings correct?

Verify that the transfer rate and duplex mode are the same as those of the connecting hubs.
Express5800/E120d-1 Maintenance Guide
5. Troubleshooting
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